Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We collect information automatically through:

• Cookies and similar tracking technologies
• Server logs
• Analytics tools
• Web beacons and pixel tags

2.3 Third-Party Sources

We may receive information about you from:

• Business partners
• Service providers
• Social media platforms (if you interact with us on social media)
• Publicly available sources

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

• To provide and maintain our website and services
• To process transactions and fulfill orders
• To respond to inquiries and provide customer support
• To personalize your experience
• To develop new features and improve existing ones

3.2 Communication

• To send administrative messages (such as confirmation emails, technical notices, updates, and security alerts)
• To provide information about products, services, and promotions (if you have opted in to receive such communications)
• To respond to your comments, questions, and requests
• To conduct surveys and collect feedback

3.3 Marketing and Advertising

• To deliver targeted advertisements based on your interests and browsing behavior
• To measure the effectiveness of advertising campaigns
• To provide relevant content and offers

3.4 Analytics and Research

• To analyze usage patterns and trends
• To monitor and analyze the effectiveness of our website and services
• To conduct research and development for future improvements

3.5 Security and Compliance

• To detect, prevent, and address technical issues, fraud, and illegal activities
• To enforce our terms of service and other policies
• To comply with legal obligations and protect our rights, privacy, safety, or property

4. Legal Basis for Processing Personal Information (EU/EEA Users)

For users in the European Union (EU) and European Economic Area (EEA), we process your personal information under the following legal bases:

4.1 Consent

We process certain information based on your explicit consent, such as when you opt-in to receive marketing communications or provide sensitive information.

4.2 Contractual Necessity

We process information necessary to fulfill our contractual obligations to you, such as processing transactions or providing customer support.

4.3 Legitimate Interests

We process information to pursue our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our website, as long as these interests are not overridden by your rights and freedoms.

4.4 Legal Compliance

We process information to comply with applicable laws, regulations, and legal requirements.

5. Sharing Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Customer support services
• Analytics providers
• Marketing and advertising partners

5.2 Business Partners

We may share information with business partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.

5.3 Affiliates

We may share information with our parent company, subsidiaries, and affiliates for the purposes described in this Privacy Policy.

5.4 Legal Requirements

We may disclose information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms of service; or to protect our rights, property, or safety or that of others.

5.5 Business Transfers

We may share information in connection with a merger, acquisition, consolidation, bankruptcy, or sale of all or a portion of our assets, during which your information may be transferred as one of the business assets.

5.6 With Your Consent

We may share information with third parties when you have provided your consent to do so.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website.

6.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Enable the website to remember your preferences and settings.
• Analytics Cookies: Collect information about how you use our website to help us improve it.
• Marketing Cookies: Track your online activity to assist in delivering targeted advertising.

6.2 Cookie Management

You can manage your cookie preferences through our Cookie Consent Tool, which allows you to accept or decline non-essential cookies. Additionally, most web browsers allow you to control cookies through their settings preferences. However, if you disable certain cookies, you may not be able to use all the features of our website.

6.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our website currently does not respond to "Do Not Track" signals.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7.1 Security Measures

Our security measures include:

• Encryption of sensitive information
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication procedures
• Data backup and recovery procedures

7.2 Data Breach Procedures

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information, we will securely delete or anonymize it so that it can no longer be associated with you.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

9.1 Access and Portability

You may have the right to request access to the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

9.2 Correction

You may have the right to request that we correct inaccurate or incomplete personal information about you.

9.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

9.4 Restriction of Processing

You may have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.

9.5 Objection

You may have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes or when processing is based on legitimate interests.

9.6 Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

9.7 Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information violates applicable data protection laws.

9.8 Exercise Your Rights

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information outside of the EU/EEA, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers among our corporate affiliates
• Adequacy decisions by the European Commission for specific countries
• Derogations in specific situations, such as with your explicit consent

You have the right to obtain information about these safeguards by contacting us using the details provided in the "Contact Us" section below.

11. Children's Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

12. Third-Party Links and Services

Our website may contain links to third-party websites, products, or services that are not owned or controlled by Euro Car Insurance. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Privacy Policy on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by posting a notice on our website prior to the changes becoming effective.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For EU/EEA users, you have the right to lodge a complaint with your local data protection authority if you believe that our processing of your personal information does not comply with applicable data protection laws.